Order Tracking

Order Tracking

Will I receive an email once my order has been sent?
Yes, you will receive an email notification for dispatched orders to the email entered at time of purchase. The email will contain the tracking information ...
Thu, 24 Sep, 2020 at 1:29 PM
How can I track my order?
Once orders are collected from our store for delivery, we supply a tracking email which contains an order tracking number to allow customers to track the pr...
Thu, 24 Sep, 2020 at 1:36 PM
Can I schedule a time/day for delivery?
Unfortunately as we use Australia Post and external courier services to make all customer deliveries on our behalf, we are unable to guarantee specific del...
Thu, 24 Sep, 2020 at 1:38 PM
I missed my delivery attempt, what do I do?
If your delivery was unable to be completed due to being unavailable during the delivery attempt, a card will be left by the courier service so you can cont...
Thu, 24 Sep, 2020 at 1:40 PM
Do I need to be available to sign for delivery?
Yes, as we use the postal service or a courier service to complete all customer deliveries, a customer signature is required to successfully complete delive...
Thu, 24 Sep, 2020 at 1:42 PM