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Knowledge base
Plus Club
Plus Club
2
What is the Plus Club?
How can I join the Plus Club?
Stores & Products
Product Enquiries
2
Are all of your items in stock?
Can I view your products at a showroom or store?
Prices Plus Stores
1
Where are your stores located?
Shipping & Delivery
Shipping Enquiries
6
How much will delivery cost for my order?
Why is my postcode not working?
Can you deliver to a PO Box or Parcel Locker?
Can I pick up my order in store?
Can I get a call before delivery?
View all 6
Order Tracking
5
Will I receive an email once my order has been sent?
How can I track my order?
Can I schedule a time/day for delivery?
I missed my delivery attempt, what do I do?
Do I need to be available to sign for delivery?
Checkout & Payments
Checkout & Payments
4
How do I place an order through your store?
What payment methods do you accept?
Do you offer Afterpay online?
Do you offer Zip Pay online?
Warranty & Returns
Warranty & Returns
4
Do you have a refund or return policy?
I've changed my mind, can I exchange my item for another item in your store?
My item arrived damaged, what do I do?
I have received an incorrect item, what do I do?
Privacy & Conditions
Privacy & Conditions
2
Do you have a Privacy Policy?
Do you have Terms and Conditions?
General & Technical Support
Technical Support
2
I didn't receive a confirmation email, what do I do?
Do I have an account with Prices Plus?
General Support
2
How do I make contact for help and support?
How can I receive a Tax Invoice for my order?
Working at Prices Plus
Working at Prices Plus
1
Interested in working at Prices Plus?
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